Privacy Policy

Last updated: January 2025 · Effective date: January 2025

At Kasphil, we take your privacy seriously. This policy explains what data we collect, why we collect it, and how we protect it. We have written it in plain language because privacy policies should be readable.

1. Information We Collect

When you use our website or submit an enquiry, we may collect the following information:

•Contact information: Your name, email address, and phone number when you fill out our contact form.

•Service preferences: The service you are interested in and your approximate budget.

•Message content: The details you provide in your message or enquiry.

•Usage data: Pages you visit, time spent on pages, browser type, and device type — collected anonymously via Vercel Analytics.

•Communication records: Emails and WhatsApp messages exchanged with our team.

2. How We Use Your Information

We use the information we collect to:

•Respond to your enquiries and provide the services you have requested.

•Send you a confirmation email when you submit a contact form.

•Follow up on your project requirements and provide quotes.

•Improve our website and services based on usage patterns.

•Comply with legal obligations.

We do not use your information for automated decision-making or profiling.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

•Resend: Our email service provider, which processes email delivery. Resend is GDPR-compliant.

•Vercel: Our hosting provider, which may collect anonymised usage analytics.

•Legal authorities: If required by law or to protect our legal rights.

All third-party service providers are bound by data processing agreements and are prohibited from using your data for their own purposes.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including:

•Enquiry data: Up to 2 years from last contact.

•Client project records: Up to 7 years for legal and accounting compliance.

•Marketing communications: Until you unsubscribe.

You may request deletion of your data at any time by contacting us at info@kasphil.com.

5. Cookies and Tracking

Our website uses minimal tracking:

•Vercel Analytics: Anonymised, privacy-friendly analytics with no personally identifiable information collected. No cookies are set by our analytics.

•No advertising cookies: We do not run retargeting pixels or advertising tracking on kasphil.com.

•Session data: Standard browser session data used for basic website functionality.

You can disable cookies in your browser settings without affecting your ability to use our website.

6. Your Rights

Under applicable data protection laws (including India's Digital Personal Data Protection Act, 2023 and GDPR where applicable), you have the right to:

•Access: Request a copy of the personal data we hold about you.

•Correction: Request correction of inaccurate or incomplete data.

•Deletion: Request deletion of your personal data ("right to be forgotten").

•Portability: Request your data in a structured, machine-readable format.

•Objection: Object to processing of your data for specific purposes.

To exercise any of these rights, contact us at info@kasphil.com. We will respond within 30 days.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:

•HTTPS encryption for all data transmitted via our website.

•Access controls limiting who within our team can access your data.

•Regular security reviews of our systems and processes.

No method of transmission over the internet is 100% secure. If you believe your data has been compromised, contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites (such as LinkedIn, WhatsApp, Google). These websites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website after changes constitutes acceptance of the revised policy. We recommend reviewing this page periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact:

Kasphil

Email: info@kasphil.com

Phone: +91 90145 22375

Address: Hyderabad, Telangana, India — 500089